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Frequently Asked Questions
How can I book an appointment?
Tap Book Now and choose New Guest or Returning Guest. New guests fill out a quick consultation right inside the booking page (photos welcome!), pick a time, and leave a deposit that goes toward your service. I personally review every new guest request and text you to confirm, usually within a day. If it's not the right fit, your deposit is refunded in full.
What if I don't know what to book?
No worries friend, I got you! Your consultation answers point you to the session that fits your hair goals, and you'll see it before you pick a time. If your hair needs a little TLC first, or I'd like to see it in person, it'll suggest a free consultation and test strand instead. Returning guests can tap "Not sure what to book?" for help picking.
What payment methods are accepted?
My preferred methods are as follows:
For Service/Product: Debit/Credit Card, Cash AfterPay (learn more here)
For Gratuity (Optional): Cash
What's the best way to prepare for my appointment?
If you are coming in for a chemical/color service please come to your appointment with clean hair (washed within 24 hours), and dry hair (or mostly) - preferably with no products in it.
That old saying that it's better for your hair to be dirty before you process it.. is an old wives' tale.
For optimal results hair should be clean and free of build-up.
If you are coming in for a consultation it is still important to have clean hair so I can properly evaluate your hair.
Where are you located?
My salon is located off 19th Ave and Dunlap in Phoenix.
Due to my salon being home-based, I do not give out my address until your appointment request has been approved. Once approved, you will receive all the details you need to ensure a seamless first visit with me.
Something not working on the booking page?
Tap the "Having trouble? Let Brandy know" button at the bottom of the page. It sends me what happened right away so I can get it fixed fast.